Privacy Policy
Last updated: June 25, 2025
DeePic ("we", "us", or "our") is committed to protecting the privacy and security of our users and their data. This Privacy Policy explains how we collect, use, store, and protect information on our neurology image diagnostics platform (the "Platform"), and the rights and choices available to users ("you", "your") in relation to their data. By accessing or using DeePic, you consent to the practices described in this policy.
1. Who We Are
DeePic is a digital health platform providing AI-assisted tools to support radiologists, neurologists, and certified medical professionals in analyzing neurology-related medical imaging. For any privacy-related concerns, contact us at: 📧 Email: contact@deepic.net
2. What Information We Collect
We collect the following categories of data: a. User Account Information Full name Email address Professional credentials (e.g., license number, specialty) Organization or clinic affiliation b. Diagnostic Data Medical imaging files (MRI, CT, etc.) Annotations or diagnostic notes Metadata (upload time, device used) Note: We require you to anonymize all patient-identifiable information before uploading. We do not knowingly process or store personally identifiable health information (PIHI). c. Usage and Technical Data IP address Device/browser type Session logs and error reports Activity logs (for security and performance analysis)
3. How We Use Your Information
We use your data to: - Provide and maintain the DeePic platform - Enable diagnostic image processing using AI tools - Authenticate users and secure access - Improve the accuracy and reliability of AI models (only with anonymized data) - Comply with legal and ethical obligations
4. Legal Bases for Processing (If Applicable)
If you are located in the EU or similar jurisdictions, we process your data under the - following legal bases: - Performance of a contract (providing the service) - Legitimate interests (ensuring platform security and improvements) - Compliance with legal obligations - Consent (for optional features like updates or research participation)
5. Data Sharing and Transfers
We do not sell or rent your data. We may share your data: - With cloud service providers who support our platform (under strict confidentiality) - If required by law, regulation, or legal process - With your explicit consent, in case of partnerships or research collaborations We store and process data in secure servers, which may be located outside your country. Where necessary, we implement data transfer agreements and safeguards (e.g., SCCs under GDPR).
6. Data Security
We implement robust security measures, including: - End-to-end encryption - Access controls and audit trails - Secure infrastructure and third-party audits You are responsible for maintaining the confidentiality of your login credentials.
7. Data Retention
We retain your account and usage data for as long as your account is active or as needed to fulfill our services. Diagnostic files are retained for a limited period and may be deleted upon request or based on our retention policies. You can request data deletion at any time by emailing contact@deepic.net.
8. Your Rights
Depending on your jurisdiction, you may have the right to: - Access your personal data - Correct inaccurate data - Request deletion of your data - Restrict or object to certain types of processing - File a complaint with a data protection authority To exercise your rights, email us at contact@deepic.net.
9. Children's Privacy
DeePic is intended for use by licensed medical professionals only. We do not knowingly collect information from individuals under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notice. Continued use of the Platform after changes are posted indicates your acceptance.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact: 📧 Email: contact@deepic.net